"Pen-and-paper Rituals in Service Interaction: Combining High-touch and ..."

Mateusz Dolata et al. (2019)

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DOI: 10.1145/3359326

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type: Journal Article

metadata version: 2025-01-19

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Mateusz Dolata, Doris Agotai, Simon Schubiger, Gerhard Schwabe:
Pen-and-paper Rituals in Service Interaction: Combining High-touch and High-tech in Financial Advisory Encounters. Proc. ACM Hum. Comput. Interact. 3(CSCW): 224:1-224:24 (2019)

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